Market commentary, salary benchmarks, and lessons from building a SaaS company while recruiting for them.
13 July 2026
When should you bring in contract implementation consultants to clear a backlog, and when should you invest in a permanent team? Here's the cost analysis and trade-offs from a founder who's hired both.
6 July 2026
Product-led companies should hire Sales Engineers before AEs. Sales-led companies need AEs first. Here's how to figure out which GTM motion you're actually running.
29 June 2026
Most B2B SaaS companies hire their Head of Customer Success too late. Here are the revenue milestones, churn signals, and team dynamics that tell you it's time.
22 June 2026
Your first Customer Success Manager isn't just a hire — it's a bet on whether your existing revenue compounds or leaks. Here's what to look for beyond a polished CV.
15 June 2026
Australian companies are struggling to hire Sales Engineers. The talent pool is tiny, US firms are poaching remotely, and salary expectations have shifted permanently. Here's what hiring managers need to change.
7 June 2026
Five ways an unfilled Implementation Consultant role costs your SaaS company more than you think.
7 June 2026
What you should expect to pay for contract implementation talent in Australia. Tier breakdowns, role comparisons, and what drives the premium.
7 June 2026
The role that gets signed revenue activated. What ICs do, what good looks like, and how to hire one.
13 May 2026
Sales Engineers are the hardest SaaS role to fill in Australia right now. Here's what the market looks like, what strong candidates want, and how to hire them.
12 May 2026
Customer Success is no longer a dead-end role. Here are the two career tracks available to CSMs in 2026, what each looks like, and how to choose the right one.
10 May 2026
If you want to attract the best SEs, stop guessing what motivates them. Here's what actually makes a strong Sales Engineer consider leaving their current role.
9 May 2026
We built a sales intelligence platform and then used it to run our own recruitment firm. Here's how the two businesses feed each other.
8 May 2026
Your first Customer Success hire sets the tone for your entire post-sales organisation. Most scaling SaaS companies get it wrong in the same three ways.
6 May 2026
SE, Solutions Consultant, Pre-Sales Engineer — these titles get used interchangeably. Here's what actually differs and why it matters when hiring.
6 May 2026
Australian recruitment agencies are paying $500+/month per seat for tools that weren't built for this market. Here's why we built our own.
5 May 2026
Most SE interviews test the wrong things. Here's a framework that actually predicts on-the-job performance — what to assess, red flags, and sample questions.
2 May 2026
Series B is where go-to-market hiring either accelerates growth or creates expensive problems. These are the four mistakes I see repeatedly.
1 May 2026
Not all SaaS hiring is equal. These five roles consistently take the longest, cost the most when you get them wrong, and have the thinnest candidate pools.
28 April 2026
What CSMs actually earn in Australia right now, from Associate through Head of CS. Based on real placements and market conversations, not job board averages.
25 April 2026
Too early and they have nothing to lead. Too late and you have already built bad habits. Here's how to time it right.
22 April 2026
Most recruiters sell candidates. Recruiters who build products assess them. Here's why the difference matters when you're hiring for SaaS.
18 April 2026
Contingent vs retained. What you should actually pay. And why the cheapest recruiter is usually the most expensive decision.
15 April 2026
When you've built, sold, and supported a SaaS product yourself, you stop asking 'tell me about a time you dealt with a difficult customer' and start asking better questions.
10 April 2026
Most companies hiring for RevOps don't actually know what they need. Here's what the role really is — and how to hire for it properly.
5 April 2026
Australia and the US have very different SaaS hiring markets — especially for remote roles. Here's what actually differs and why it matters.
1 April 2026
Some Sales Engineer candidates interview brilliantly and underperform in the role. Here are the red flags that predict it.
25 March 2026
Your first Customer Success Manager will set the retention DNA for years. Here's how to make sure that hire shapes NRR in the right direction.
18 March 2026
You hired a strong SE. They left 14 months later. Here's why it keeps happening — and what actually fixes it.